Where are we standing with OSS adaption in terms of cultural and generational change? Do we really need desktop to manage our network? Now, a new generation of users goes everywhere with a smartphone, and they shape trends in the development of OSS systems.
The use of chatbots for communication is a well-known phenomenon, and is not surprising. But what if the chatbot is powered by artificial intelligence (AI)? Modern chatbots are able to conduct an engaging conversation and relate to the topics discussed without unnecessary delays. This trend will continue in 2023.